Effective Date: 26 August 2026

SRIRAGAM MUSICS offers online sales and delivery of karaoke and sound-recording equipment.

1. Order Processing

Orders will normally be processed after successful confirmation of payment and availability of the selected product.

Processing time may vary depending on the product and stock availability.

If there is an unexpected delay in processing your order, we will try to contact you using the contact information provided with your order.

2. Delivery Address

Products will be delivered to the address provided by the customer at the time of placing the order.

Customers are responsible for ensuring that the delivery address, phone number and other details are correct.

3. Delivery Time

Estimated delivery times may vary depending on:

• Delivery location

• Product availability

• Courier/service provider

• Weather conditions

• Holidays

• Other circumstances beyond our control

Any delivery period displayed on the website should be considered an estimated timeframe and not an absolute guarantee.

4. Delivery Charges

Applicable delivery charges, if any, will be communicated or displayed during the ordering process.

Delivery charges may vary depending on the product, package size, weight and destination.

5. Damaged Products

Customers should inspect the package and product immediately after delivery.

If a product appears damaged, incorrectly supplied or has a visible issue, please contact us as soon as possible with:

• Order details

• Photographs/videos of the package

• Photographs/videos of the product

• Description of the issue

We will review the matter and advise you regarding the next steps.

6. Incorrect or Incomplete Address

SRIRAGAM MUSICS will not be responsible for delays or additional delivery charges resulting from incorrect, incomplete or inaccurate delivery information supplied by the customer.

7. Delivery Delays

Delivery may occasionally be delayed due to circumstances beyond our control, including courier delays, extreme weather, transportation problems, public holidays or other unforeseen circumstances.

We will make reasonable efforts to assist customers in tracking delayed shipments.

8. Offline Purchases

Customers purchasing products directly from our physical store may collect their products from:

SRIRAGAM MUSICS
Poovam, Taliparamba – 670142, Kerala, India.

9. Contact Us

For shipping or delivery-related questions:

Phone: 9074455615
Email: sriragamkmc@gmail.com